About Me
Summary
A dedicated student from Sunway University who completed Diploma in Information Technology and is now furthering his studies in Bachelor of Information Systems (Honours) (Data Analytics)
My Skills
Knowledge is power
Experience
Jul 2022 - Jul 2022
Datasafe Online Sdn Bhd
Technical Support Engineer
I was responsible to assist clients troubleshoot problems associated with hardware and software sold by our company and provide maintenance support services based on agreed SLAs. I was also in charge of writing documentation for projects needed by clients
Feb 2022 - Jun 2022
Datasafe Online Sdn Bhd
Technical Engineer
Project involvement until project closure as an engineer. I was a project lead for 1 project which required setting up NAS (Network Attached Storage) for a customer's office. Responsible to provide maintenance support to customer based on agreed SLAs (patching, content update and troubleshooting). Documenting whole project into PDF document for client to have better insight on our service was also part of my job responsibility
Technologies exposed to during my employment:
- Palo Alto Networks NGFW Firewall
- WithSecure (formerly known as F-Secure) Endpoint Protection
- Acronis Cloud Backup Solution
- Asustor Network Attached Storage
- Ruijie and Dell Switches
- Proofpoint Email Security
Dec 2021 - Feb 2022
Datasafe Online Sdn Bhd
Technical Engineer (Internship)
Responsible to handle tasks given by my senior and assist him in technical deployment projects as well as solving all trivial problems.
Nov 2019 - March 2020
POPULAR Bookstore @ Sunway Velocity
Retail Assistant
During my employment in this company, I was in charge of unboxing new books, arranging books, attaching price barcodes and answering customer requests either in store or phone calls. I am also responsible of assisting my supervisor with promotional events and any new tasks assigned.
Nov 2017 - Dec 2017
Agensi Pekerjaan Nilam Urus
Personal Assistant
I joined this company during my school break because I wanted to fund for my iPhone. Jokes aside, I help my employer extracts necessary information from clients to prepare job advertisements. I've also checked and ensured all information are in places in accordance to employer’s request.
Extra-curricular Activities
Sep 2023 - Present
Sunway Analytics Society
Member
Member of Sunway Analytics Society since 2023
Sep 2023 - Present
Sunway’s AKPK Club
Member
Member of Sunway's AKPK Club since 2023
Jan 2020 - Mar 2020
Young Entrepreneur Skills in Global E-Commerce Talent Programme (YES!GET IT)
Active Participant
Embarked on this transformative 3 months course, immersing myself to learn all the important and essential skills needed in becoming an entrepreneur. I was exposed to invaluable and profound business insights to gain a bigger picture on operating a successful business.
My Certificates and Licenses
Palo Alto Networks
Acronis Cloud
WithSecure/ F-Secure
Google Cloud Skill Boost
My Awards
Jeffrey Cheah ACE Scholarship
